Taken App

Frequently Asked Questions (FAQs)

1. General Questions

What is the Taken app?

The Taken app is a revolutionary dating platform that allows users to check if someone they are interested in is single or "taken." It eliminates endless swiping by focusing on real-life connections and provides tools to meet singles in person or online.

How does the verification process work?

To ensure safety and authenticity, all users go through a rigorous verification process. This includes submitting identification documents, photos, and other details to confirm your identity and relationship status. Once verified, you can use the app’s full features.

Is the Taken app free to use?

Yes, the app is free to download and use. However, we offer premium features like ad-free browsing, advanced taken search result details, unlimited taken searches, priority customer support, and more for a subscription fee.

Who can see my profile?

Only verified users who match with you or check your “Taken” status can see your profile. Your information is kept private and secure.

2. Account Management

How do I create an account?

Download the app from the App Store or Google Play Store, then follow the prompts to sign up using your email or social media account. Complete the verification process to activate your account.

How do I update my profile?

Go to the Profile section in the app, tap Edit Profile, and make the necessary changes. You can update your photos, bio, preferences, and other details.

How do I delete my account?

Navigate to Settings > Account > Delete Account. Confirm your decision, and your account will be permanently deleted. Note that this action cannot be undone.

What happens if I deactivate my account?

Deactivating your account temporarily hides your profile from other users. You can reactivate it anytime by logging back into the app.

3. Using the App

How do I check someone’s “Taken” status?

Open the app, tap the camera icon, and take a photo of the person you want to check. The app will analyze the photo and display their relationship status if they are a verified user.

Can I message someone directly?

Yes, once you’ve matched with someone or checked their “Taken” status, you can send them direct messages through the app.

How do I find singles near me?

Use the Hangout section or Nearby Singles feature to see a map of verified singles in your area. Tap on a location pin to view profiles and start conversations.

What should I do if someone reports me?

If another user reports you, our team will review the report. If we find no violations, your account will remain active. Repeated reports may result in suspension or termination.

4. Privacy and Safety

Is my data safe?

Yes, we use industry-standard encryption and security measures to protect your personal information. For more details, please review our Privacy Policy.

Can I block or report another user?

Yes, tap the three-dot menu on a user’s profile and select Block or Report. Blocked users won’t be able to contact you, and reported users will be reviewed by our moderation team.

What happens if I upload someone else’s photo without permission?

Uploading unauthorized photos violates our Terms of Service and may result in account suspension or termination. Always respect others’ privacy.

5. Premium Features

What are the benefits of upgrading to Premium?

Premium users enjoy perks like:

  • Ad-free browsing.
  • Unlimited taken searches.
  • Unlimited matches.
  • Unlimited messages.
  • Advanced search filters.
  • Priority customer support.
How do I cancel my Premium subscription?

Go to Settings > Subscriptions > Manage Subscription and follow the prompts to cancel. Your subscription is canceled immediately and will not remain active until the end of the billing cycle.