Welcome to the Taken app! Your privacy is important to us, and this Privacy Policy outlines how we collect, use, store, and protect your personal information. By using the Taken app, you agree to the terms of this Privacy Policy.

1.1 Personal Information

Profile Information: Name, age, gender, photos, bio, and other details you provide when creating your profile.

Contact Information: Email address, phone number, or social media accounts if you choose to link them.

Location Data: Your current location (if you grant permission) to help identify nearby singles and facilitate real-life connections.

Verification Information: Documents or details submitted during the rigorous verification process to confirm your identity and relationship status.

1.2 Usage Information

App Activity: How you interact with the app, including messages sent, matches made, and features used.

Device Information: Device type, operating system, IP address, and other technical details to ensure app functionality and security.

Cookies and Analytics: Cookies and similar technologies to track app usage and improve performance.

1.3 Photos and Matches

Photos Uploaded: Any photos you upload to check someone’s “Taken” status or to enhance your profile.

Match Details: Information about matches, such as mutual interests or preferences.

Face Data: If you choose to upload selfies or images for verification or face recognition purposes, we collect and process facial biometric data. This data is used solely for identity verification and matching purposes within the Taken app.

We use your information for the following purposes:

• Facilitating Connections: To match you with singles and enable direct messaging.
• Verification Process: To verify your identity and relationship status, ensuring a safe and trustworthy environment.
• Face Data Usage: We use face data to verify user identities, enhance security, and enable the "Find Face" feature to check if a user is "Taken." Face data is processed securely and is never used for advertising or third-party marketing.
• Improving the App: To analyze user behavior, fix bugs, and develop new features.
• Personalization: To tailor content, recommendations, and notifications based on your preferences.
• Communication: To send updates, respond to inquiries, and notify you about app-related matters.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We do not sell your personal information to third parties. However, we may share your data in the following circumstances:

3.1 With Other Users

Profile Information: Your name, age, photos, and other profile details may be visible to other users who match with you.

Match Status: Your single or “Taken” status will be shared with verified users who check it through the app.

3.2 With Service Providers

We may share your information with trusted third-party vendors who assist us in operating the app, such as hosting providers, analytics companies, and customer support teams.

Face Data Sharing: We do not share your face data with other users. However, we may store and process it using secure third-party services such as AWS. These service providers are contractually bound to use the data only for verification purposes and to maintain strict security protocols.

3.3 Legal Requirements

We may disclose your information if required by law, to enforce our Terms of Service, or to protect our rights, property, or safety.

International Transfers

Your data may be processed or stored in countries outside your jurisdiction, including the United States. We ensure all transfers comply with applicable data protection laws.

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of sensitive data.
• Secure servers and firewalls.
• Regular security audits and updates.

Face Data Retention & Deletion:

• Face data is stored only as long as necessary to provide verification services.
• If you delete your account, all associated face data is permanently removed within 90 days.
• Users can request early deletion of their face data by contacting support@taken.dating.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Data Breach Notification: If we detect a security breach affecting your personal data, we will notify you as required by law and provide guidance on protective measures.

You have the following rights regarding your personal information:

5.1 Access and Correction

You can view, update, or delete your profile information at any time through the app settings.

5.2 Opt-Out

You can opt out of receiving promotional emails or push notifications by adjusting your preferences in the app settings.

5.3 Deletion

You can request the deletion of your account and associated data by contacting us at support@taken.dating. Note that some information may be retained for legal or operational purposes.

5.4 Location Services

You can disable location tracking in your device settings, but this may limit certain app functionalities.

5.5 Data Retention

We retain your data as long as your account is active. If you delete your account, we will remove your data within 90 days, except where retention is required for legal, security, or operational reasons.

5.6 GDPR & CCPA Rights

Users in certain regions may have additional rights, including data portability, objection to processing, and the right to file complaints with regulatory authorities.

The Taken app is intended for users aged 13 and above. We do not knowingly collect personal information from individuals under 13. If we discover that a child has provided us with personal information, we will delete it immediately.

Parents or guardians can contact legal@taken.dating to request deletion of a child’s data if they believe their child has used the app.

We reserve the right to update this Privacy Policy at any time. If significant changes are made, we will notify you via email or through the app. Continued use of the app after such changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: legal@taken.dating